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Does buying via the internet frighten you?
Actually, buying from Rubens Collection is more convenient, more private, safer and less effort than buying from a store, and here´s why:
Our unique, rock-solid, no-questions-asked,

SEVEN POINT GUARANTEE
Our comprehensive 7 Point Guarantee makes it so super-easy to get plus-sized clothes that fit and to assure you that it is so much easier and more discreet than going to a shop. Read on to see how easy and safe it is.
- WE GUARANTEE that you can get a full refund or exchange, "no questions asked". You must return the clothes within 14 days in their original condition and with all the labels intact and still attached please.
- WE GUARANTEE that any refund is made to you within 14 days. We will refund via the same method as the original purchase.
- WE GUARANTEE that it is easy and FREE to return any clothes. All you need to do is try on the garment and if it´s not right, turn the bag inside out, put it back in the bag, attach the return freepost sticker (which was included with your order) and put it in the post. Again, please leave all tags on the garments.
- WE GUARANTEE that we will have the plus-size that fits you by guiding you over the phone to find your correct fitting and size. It´s so easy to get our very helpful, friendly and understanding staff to help you establish a really good fit, and we are the only company that specialises in the full range of plus-size garments.
- WE GUARANTEE to give you the best fit and size for your shape. Try our fitting guide and ring us to speak with one of our friendly helpful specialist staff about the correct fit for you. This is far more convenient from the comfort and privacy of your own home
- WE GUARANTEE that our online payment systems are completely safe. Any personal information supplied to us remains confidential and is not shared with or sold to anyone under any circumstances. All information gathered on the internet is encrypted before transmission to ensure the privacy of your personal information. Your details cannot be read by a third party while in transit.
- WE GUARANTEE that you´re buying from a New Zealand-owned and registered company which is based in Tauranga that makes many of its garments on site.
If you haven´t got a Credit Card or don´t want to give details on the web.
Simple. We have a free phone 0508 782 367. Just give us a call. Tell us what you want and how you want to pay, Direct Credit, Internet banking, Cheque, Credit card or Debit card (cash or Eftpos are options on site only), or any other option you have?
For full information on returns and refunds, please see our Returns Policy.
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